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Thomas Schray

Thomas Schray
Manager
Reviews: 131
Average: 4.84 stars
Thomas Schray has received 131 reviews, averaging 4.84 Stars:
1 2 3 4 5

Thomas Schray's Bio:

GM of the Lehigh Valley Franchise, Tom hails from Bethlehem. He is married and the proud father of five kids. Tom spent the 18 years in Japan, starting two companies. He is committed to complete and outstanding customer service. For fun, he plays soccer and charades with his family, hikes and flies paragliders when conditions at home and in the sky permit.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very punctual and professional service. My garage door is now incredibly quiet and smooth after replacing my broken electric opener and some worn out hardware. I followed Tom's advice to replace rather than repair it, which may have cost me more, but initial quality and workmanship looks great.

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Thomas Schray Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Manager: Thomas Schray
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My door spring broke overnight, and they were here the next morning and fixed by noon. Efficient and quick service. Thank you!

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Thomas Schray Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Manager: Thomas Schray
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Extremely good service. Showed up early, and completed a replacement of a 20 year old opener with a much quieter model. Thank you for the outstanding service.

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Thomas Schray Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Manager: Thomas Schray
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Tom showed up early, and finished when the job was done. Replaced all worn out pieces and left within 2 hours. Thanks much for the help.

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Thomas Schray Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Manager: Thomas Schray
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Tried to upsell me even though I told him I sold the house today. Also garage door opener for a two car garage came with only one remote ! That's ridiculous.

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A Response from: Keith

Thanks for your feedback John. I understand your not wanting to put more money into a house you are selling, but if the door slams down from the Header, it is unsafe and reason your opener broke. This is not an upsell. This is the technicians honest advice.

Thomas Schray Service Provided:
Garage Door Opener Install

Product:
Opener

Manager: Thomas Schray
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Tom is great. He was fast, professional, and master at his own craft.

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Thomas Schray Service Provided:
Garage Door Repair

Product:
Garage Doors

Manager: Thomas Schray
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Your people were profesionl and they gave me a great job. I would not hesatate to recomend your orginization in the future. Thanks for a job well done.

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Thomas Schray Service Provided:
Install Garage Doors

Product:
Garage Doors

Manager: Thomas Schray
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Came to repair motor, but saw need for additional work. Stayed until 9PM to0 complete job.

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A Response from: Keith

Randy, Glad we could help.

Thomas Schray Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Manager: Thomas Schray
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Could not be more professional and helpful! A great experience!!

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A Response from: Keith

Glad we could get that car untrapped for you. Tom told me that was the first time he'd had to open the door in that manner.

Thomas Schray Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Manager: Thomas Schray
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I called for an emergency repair for a snapped cable. Customer support was professional, and efficient. I called at 7:30 p.m. and the technician was at my door by 8 p.m. The technician, Tom, called in advance and arrived in a professional vehicle. Tom is friendly, and an excellent communicator, and solid technician. He provided options for service, and we were able to arrive at a resolution. We fixed the issues, and at no time was there heavy pressure to spend more than necessary to get my door working. Considering this was an emergency call, well after hours, I feel the rate was fair. The door works again, and I recommend without reservation.

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Thomas Schray Service Provided:
Garage Door Repair

Product:
Cables

Manager: Thomas Schray
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Tom had provided me straightforward answers to my questions and firm pricing information concerning my door opener on my initial telephone call to him. Consequently, I felt comfortable in giving him the work to replace my current opener. His work was outstanding and exceeded my expectations and earning a five-star rating *****.

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Thomas Schray Service Provided:
Garage Door Opener Install

Product:
Opener

Manager: Thomas Schray
Previous Page
Bethlehem Area

(610) 477-1782

(610) 477-1782
Allentown Area

(610) 477-0422

(610) 477-0422
Easton Area

(610) 502-3063

(610) 502-3063
Reading Area

(610) 477-3827

(610) 477-3827
Precision Door Service
Office: (484) 821-5050
3208 Easton Ave
Bethlehem, PA 18018

License

License #
120079