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Read what people are saying
about Precision Garage Door in:

Reading, PA

Precision Garage Door of Lehigh Valley
has received 10 reviews, averaging 4.10 Stars:
Review:

Watch out for these people. Came over and started with one price that was high in itself but I needed the work done. Then they started to add on services until the bill was twice what they started with. Also refused to go back and do just the required service using warranty and liability as an excuse to do a complete overhaul. The garage door and supporting equipment are not that old. Only need the secondary springs changed. Only one was actually broken. I sent them packing. Called another company, came out same day and replaced the two springs for $125. Much better than the $575. that Precision wanted.
Yvonne
A Response from: Keith

Yvonne, Thanks for your feedback. We gave you a couple estimates, one for $375 and another for $575. That is correct and that is what you door needs to be working properly for the long term. Your door has four springs, one of which is broken. This requires replacing all four springs and cables in order to return the door to proper working condition. I'm sorry that you feel we are being dishonest, but that is the fact. Saying you don't need to replace all four springs is like saying you don't need to replace four tires when you've worn down all four tires and one finally popped. You will find that you'll be calling that same company to replace the other two springs in the near future. Then calling again to replace your frayed cables and worn pullies. Our philosophy is to get it fixed right the first time instead of nickle and diming you with multiple visit. Wishing all the best to you.

Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Doors
Review:

My technician, Gabriel, was a little late because of traffic. I was not happy, but when he arrived he was such a pleasant person and so competent as a mechanic I was very happy. He was so good he was able to diagnose my problem immediately. He changed my rollers, my springs and the cables. The door now works like new. Great five star service. I would recommend Gabriel to everyone.
Bob Matthews
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

I feel when a potential customer calls a business for service. I don’t think it is a good business practices to try and make xx money because a customer is in a crisis. I think any and all cost should be explained prior to the tech arriving at your home. I didn’t like that and honestly I would’ve made other choices if I knew they charge 80.00 to lift a door and a service call fee of 30. I felt like it was a little price gouging because I could’ve applied those funds to repairing my garage door. When I called the professional never informed me of such a fee to lift the door for 80.00. And the tech was training a new guy and I stood in the freezing cold waiting for 15 minutes until he explained to the trainee what to do on a job ( pricing for cable, cost of drums, wires, 7 ft door vs. a 8 ft door) I had to say politely can you do this in your truck or outside. Thanks Not satisfied
Mary Little
Service Provided:
Garage Door Repair
Review:

The company that I purchased my garage door from originally was very unresponsive and actually rude when I had a problem. I have had Precision do all of my service work ever since. They have gone out of their way to help me resolve problems over the phone so I didn't have to pay the service fee. And when I did need them to come out, they were unbelievably prompt in showing up to address my issue. I wish I had purchased the door from them initially and will certainly contact them if I need to purchase another in the future!
Linda Coller
Service Provided:
Garage Door Repair
Review:

Very Professional service but was over scheduled to complete work but went up and beyond to get the job done.
Brian Mintzer
Service Provided:
Garage Door Repair
Review:

Eddie was very professional and arrived right on time. He even came out in a snow storm! He explained what he was going to do and the rationale behind it before he started the work. I would not hesitate to use this company again.
Karen T.
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Very professional and polite service. Fast but not rushed, good quality work. Definitely made us a customer for life.
Joe S.
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

First I must say how much I appreciate your informative website. The repair tech arrived when expected and got right to work to assess the damage. He explained everything in detail and by informing me of wear on existing parts, he let me decide the extent of the repair. Best of all, he didn't try to sell me on something I really didn't need. The price of the service was within the boundaries of my expectations and I would certainly recommend Precision to others.
Nancy L.
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Leo from Precision Door showed up promptly at 12:30, as promised by the call center. He inspected our garage door opener and made recommendations, explaining the costs of several options. He was extremely professional, friendly and knowledgeable, and I never felt any pressure to purchase anything. Once I made my decision he got right to work doing the repairs I had requested-and finished in about an hour! I am very impressed with Leo and Precision Door and recommend them to everyone!
Leslie T.
A Response from: Tom

Leslie, Thank you so much for your feedback. Great Service is the way we differenciate ourselves from lowball big box stores and the like. Always nice to see someone notices.

Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Review:

Excellent! Only one disappointment... Anticipating only opener repair/replace I wish the coupon for door repair was reminded/pointed out/utilized.
Joan Skolny
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener