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about Precision Garage Door in:
Reading, PA
Precision Garage Door of Lehigh Valleyhas received 30 reviews, averaging 4.70 Stars:
Reading, PA
Thank you for your great review and for choosing Precision Door Service!
Product:
Reading, PA
Andre was fantastic! He went over everything verbally and adjusted the door. What a great guy!!
- Chuck Crivella
Reading, PA
Some bolts fell out of my garage door opener. Victor came out the same day, 3 hours early actually. The problem was fixed in no time. I was glad that I didn't attempt to do it myself. I highly recommend Victor to fix any problem you are experiencing.
- Linda Coller
Reading, PA
Victor did an excellent job replacing my pulleys and cables. He also installed missing bolts that he saw as a customer service gift. He was timely, full of advice, and worked to keep my charges low. Happy customer.
- Mark Evers
Reading, PA
Precision Door is a great company to work with, they assisted me with my project's needs and provided a fair price. Their customer service is excellent.
- Karina Toribio
Product:
Reading, PA
Gabriel the service tech was very knowledgable and explained everything perfectly. Work was done quickly and the door is working great. Also much smoother and quieter. Highly recommend your company and Gabriel to anyone.
- Linda Coller
Reading, PA
Happy with the service
- Lisa Dennis
Reading, PA
My garage door broke on a Sunday night and I was presently surprised when a live person answered the telephone and made an appointment for me the following morning The service man was on time courteous and friendly and very knowledgeable about what to do to repair my door I thought the price for repairs was in the normal range And the service man run about his business making repairs quickly and keeping everything clean I was very pleased with the company and I certainly would recommend them and use them again
- Patrica Bowels
Reading, PA
Gabe, technician who fixed my door, was very friendly and helpful. He explained the problem and what needed to be done to fix it. Went the extra steps to make sure the job was thoroughly done. If I need help again I hope he comes back.
- Steve Degly
Product:
Reading, PA
Crew arrive and clearly stated what needed to be done. They professionally performed those repairs in a timely manner. Prior to their departure, they explained the repairs to me and operated the door to show the repairs were completed to my satisfaction. A job well done.
- Glenn Focht
Reading, PA
Victor did an awesome job. He was on time, professional and extremely knowledgeable. Wouldn’t hesitate to call these guys again. Also they have a 24/7 phone line which is great. Called at 10:30pm Sunday they had my opener installed Monday afternoon. That’s pretty slick.
- Kurt
Reading, PA
Thankyou precision garage for sending one of your staff Victor he did a great job with the stuffs in my garage he managed to work through I will be happy to recommend my friends and family that have houses with garage. Good job thanks
- Ashiatu Mansaray
Reading, PA
Never needed work on our garage door since we built in 2001! Winter of 2021 had an issue with raising/lowering and found Precision online. I liked the same day service and reviews were very positive. Greg was our tech and I can't praise him enough for his patience, explaining every detail and doing an excellent and thorough job. We were extremely pleased!
- Marie Gernert
Reading, PA
Great job, quick to reply and most of all they were very accommodating to my time and schedule.
- Jerry Buffa
Reading, PA
The service tech called to note he was on this way and arrived at the scheduled time. He introduced him self and did an evaluation of the problem. I was offered 3 types of solutions to the issue and each was a good value for the money. After my selection I signed my approval and the service tech got right to work. He explained what he was doing and why as he proceeded with the work. He was friendly and professional. The work was done neatly and correctly. He reviewed what he did and noted some routine maintenance things I could do over the coming years. In fact the whole experience from the on line sign up for the service call to the end of the job was positive in every way. I used this company years ago and the same level of great service still exists. I would highly recommend this company and their service techs to any one needing these services.
- Philip Rabena
Product:
Reading, PA
Greg is friendly and professional. He answered my (many!) questions about my garage door and the workings while he worked. Highly recommend.
- Kendra
Reading, PA
I am totally impressed with the service provided by Precision Door. I got a real person on the phone right away (Terry) who was friendly and professional. The very next day Greg installed a new opener for me. He was friendly, professional and obviously very skilled at what he does. What a pleasure to do business with such a fine company!
- Barbara Shackett
Reading, PA
The gentleman did an excellent job
- Donald Lewis
Product:
Reading, PA
everthing good
- robert chambers
Reading, PA
Greg, call before he arrived. He arrived on time. Listen to our concerns and the problem, then proceeded to furnish us with three estimates for the resolution. Very, very professional. Completed the job and we were very pleased with the outcome. I would highly recommend this company to anyone looking to replace or repair a garage door. Thank you.
- Judith Campion
Product:
Reading, PA
Watch out for these people. Came over and started with one price that was high in itself but I needed the work done. Then they started to add on services until the bill was twice what they started with. Also refused to go back and do just the required service using warranty and liability as an excuse to do a complete overhaul. The garage door and supporting equipment are not that old. Only need the secondary springs changed. Only one was actually broken. I sent them packing. Called another company, came out same day and replaced the two springs for $125. Much better than the $575. that Precision wanted.
- Yvonne
Yvonne, Thanks for your feedback. We gave you a couple estimates, one for $375 and another for $575. That is correct and that is what you door needs to be working properly for the long term. Your door has four springs, one of which is broken. This requires replacing all four springs and cables in order to return the door to proper working condition. I'm sorry that you feel we are being dishonest, but that is the fact. Saying you don't need to replace all four springs is like saying you don't need to replace four tires when you've worn down all four tires and one finally popped. You will find that you'll be calling that same company to replace the other two springs in the near future. Then calling again to replace your frayed cables and worn pullies. Our philosophy is to get it fixed right the first time instead of nickle and diming you with multiple visit. Wishing all the best to you.
Product:
Reading, PA
My technician, Gabriel, was a little late because of traffic. I was not happy, but when he arrived he was such a pleasant person and so competent as a mechanic I was very happy. He was so good he was able to diagnose my problem immediately. He changed my rollers, my springs and the cables. The door now works like new. Great five star service. I would recommend Gabriel to everyone.
- Bob Matthews
Product:
Reading, PA
I feel when a potential customer calls a business for service. I don’t think it is a good business practices to try and make xx money because a customer is in a crisis. I think any and all cost should be explained prior to the tech arriving at your home. I didn’t like that and honestly I would’ve made other choices if I knew they charge 80.00 to lift a door and a service call fee of 30. I felt like it was a little price gouging because I could’ve applied those funds to repairing my garage door. When I called the professional never informed me of such a fee to lift the door for 80.00. And the tech was training a new guy and I stood in the freezing cold waiting for 15 minutes until he explained to the trainee what to do on a job ( pricing for cable, cost of drums, wires, 7 ft door vs. a 8 ft door) I had to say politely can you do this in your truck or outside. Thanks Not satisfied
- Mary Little
Reading, PA
The company that I purchased my garage door from originally was very unresponsive and actually rude when I had a problem. I have had Precision do all of my service work ever since. They have gone out of their way to help me resolve problems over the phone so I didn't have to pay the service fee. And when I did need them to come out, they were unbelievably prompt in showing up to address my issue. I wish I had purchased the door from them initially and will certainly contact them if I need to purchase another in the future!
- Linda Coller
Reading, PA
Very Professional service but was over scheduled to complete work but went up and beyond to get the job done.
- Brian Mintzer
Reading, PA
Eddie was very professional and arrived right on time. He even came out in a snow storm! He explained what he was going to do and the rationale behind it before he started the work. I would not hesitate to use this company again.
- Karen T.
Product:
Reading, PA
Very professional and polite service. Fast but not rushed, good quality work. Definitely made us a customer for life.
- Joe S.
Reading, PA
First I must say how much I appreciate your informative website. The repair tech arrived when expected and got right to work to assess the damage. He explained everything in detail and by informing me of wear on existing parts, he let me decide the extent of the repair. Best of all, he didn't try to sell me on something I really didn't need. The price of the service was within the boundaries of my expectations and I would certainly recommend Precision to others.
- Nancy L.
Product:
Reading, PA
Leo from Precision Door showed up promptly at 12:30, as promised by the call center. He inspected our garage door opener and made recommendations, explaining the costs of several options. He was extremely professional, friendly and knowledgeable, and I never felt any pressure to purchase anything. Once I made my decision he got right to work doing the repairs I had requested-and finished in about an hour! I am very impressed with Leo and Precision Door and recommend them to everyone!
- Leslie T.
Leslie, Thank you so much for your feedback. Great Service is the way we differenciate ourselves from lowball big box stores and the like. Always nice to see someone notices.
Product:
Reading, PA
Excellent! Only one disappointment... Anticipating only opener repair/replace I wish the coupon for door repair was reminded/pointed out/utilized.
- Joan Skolny
Product:
(610) 477-1782
(610) 477-1782(610) 477-0422
(610) 477-0422(610) 502-3063
(610) 502-3063(610) 477-3827
(610) 477-3827License
License #120079
The technician was really professional and knowledgeable. He fixed our garage door within a few minutes and they charged a reasonable price.
- R.D.