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Paid $145 to have my door sprayed with lube. Recommended I need new springs for $1k+ . Crazy high pricing but they were able to show up quickly.

- Eric W

Eric, You were charged for adding tension-winds to your current springs, per your request and rewiring safety eyes, Per your request. That is the labor charge cited on your invoice. Please be more honest in review of our services. As we explained to you when we visited: Based on the weight of the door when we visited your house, the wrong springs were put on your door when repaired a couple of yrs ago. Standard Spring replacements of $275 per spring was one option on the lower end, Complete overhaul of the door with a lifetime warranty was another. We're happy for feedback, but please give the technician credit for the work they actually did. My advice for the future is "Be willing to pay for professional work. Then you won't have to call someone out to fix the repair they did two yrs ago again." It's cheaper to do it right once than do it three times wrong.

I recently had an outstanding experience with Precision Overhead Garage Door Service. My garage door opener stopped working unexpectedly, causing a great deal of frustration. From the moment I called, the service was exceptional. Their response was timely. Their service representative, Frank, arrived promptly, understanding the urgency of my situation. He was not only professional but genuinely kind and empathetic toward my frustration with the non-functioning door. He patiently listened to my problem and explained the repair process clearly. Frank is a relatively new to the company and I am sure he will be a great asset for the company. The work was completed efficiently and the problem was resolved entirely, restoring my peace of mind. The level of service, professionalism, and understanding I received guarantees that I will use this company again for any future garage door issues. I highly recommend Precision Overhead Garage Door Service to anyone in need of reliable and compassionate service.

- Fran

Moved into a new home and it was clear the garage door needed maintenance and a safety inspection. The door was a 9'x18' torsion spring type commercial door in a garage with 20' ceilings. Definitely out of my capabilities. Luckily the technician from Precision came the next day as he found one of the cables was frayed with several broken strands, the other was unraveling, and a couple of the rollers were gouged from rubbing on the track. He couldn't fix it that day as he didn't have the commercial parts, but he came back first thing Monday to complete the repairs. He was done in a couple of hours and the door went from a screeching banshee, to whisper quiet. Will definitely hire Precision Door again to do the follow-up preventive maintenance.

- Bill Archambault

Technicians Chris and Frank were punctual, professional and personable. They answered all our questions. They installed our new garage door opener to perfection. They first inspected our doors and an existing door opener. They recoded everything to our wishes. Great experience! Can't thank you enough.

- Richard R.

My experience with Precision garage door was outstanding. My expectations were met above and beyond. I was not sure who to call so I found this company on line and called. I needed to have my garage door issue resolved fairly quick. The problem was found it was well explained and every step of the repair was well done and explained. Jakob was very professional and courteous, his knowledge was extensive. Just talking with Jakob sold me on having Precision do the work. I would recommend people who need garage door work done please call Precision and give them the chance to earn your business. I will be using them again in the future

- Robert Wintle

Tom was thorough, check all parts of my garage door system and corrected the problem. Was also prompt. So nice not to have your day disrupted by waiting for service

- Toni Beverly

Speedy, courteous and affordable. Mark was excellent at explaining what needed to be done, completely the work, and making further recommendations.

- Pete Pautz

Passed experience was more than satisfactory. In my exterpeince, once I have found a reliable and quality vendor, I do not look any further. I am completely satisfied with the performance of Precision Door Sefcies.

- Jim Daley

My technician, Chris, was excellent. He explained my options clearly and once I made my choice on the opener, he did a terrific job. He was very professional and friendly - my overall experience with Chris and ultimately Precision was very positive and I'd recommend them highly.

- Susan McGregor

Mark was very professional and personable! Very helpful and explained everything. Highly recommend!

- Rachel Farrell

Mark Carter was very professional and nice and explained everything that was getting done to my new garage opener this is the second time I used them one from my last home and now for my new home would recommend them to everyone

- Arlene Connolly

Our technician was Mark. He diagnosed the problem and gave us options in what we needed to fix our garage door. He showed us the best options and told us that he could complete the job today. Mark went right to work and successfully completed our project. We highly recommend Precision Door for your garage door needs. Mark is an asset to the company and wonderful to work with.

- Walt Bonstein

Excellent customer service from the company and the technician, Mark Carter. We were notified of his arrival with ample lead time to assure everything was ready for him. He arrived on time and his demeanor was such that he was able to make an immediate connection. He described in detail what he was going to inspect and began the service call shortly after getting to the house. Mark was very thorough in his assessment and made sure everything he found that required attention was communicated clearly to us. He also made certain that we were aware of the cost before moving forward with any service. Once he received our approval, Mark worked quickly and competently to bring our two garage doors up to safety and maintenance standards. Upon completion he went over everything that he did, as well as, showing us what we needed to do routinely to keep everything working smoothly and properly. Mark Carter is a great asset to Precision Garage Doors. He is personable, competent and knowledgeable and communicates clearly while assuring all of our concerns have been addressed and questions answered. GREAT JOB everyone. We would highly recommend Precision Garage Doors for this type of service and plan on using them routinely for future maintenance and service of our garage doors.

- Roslyn Lindeman

First i was very pleased at how courteous Mark was to me. Then he listened to my needs and concerns. He provided me with a couple different options to my issues of low ceiling problem. If all the representatives are as knowledgeable as he was then they deserve my 5 star rating

- Anthony Carney

Fast service, great technician, fast repair, fixed problem.

- Ronald Roth

So pleased I decided to go with Precision Doors for my garage door needs. There are many companies to choose from I managed to pick the BEST in the valley. From Beth, to Mark seamless and timely, appreciated updates via texts. Life long customer, will always return to PRECISION DOOR ! Thank you

- Jennifer Litz

Outstanding professionalism from the online booking to the text messages confirming, then en route to the actual install. They were prepared with multiple openers in the truck to choose from and removed the old and installed the new in 2 hours.

- Rick Troiani

The technician arrived onsite at the scheduled time, discussed garage door options available for our house, he was also very polite and professional. Unfortunately, we never received a price quote for the purchase and installation of a new garage door, so this is reflected in our review.

- Joseph Lehmann

Phone answered quickly when I called in late afternoon. Service set up fjr early morning next day

- Marilyn

Great overall experience! I have used Precision multiple times over the years, and I am always impressed by their customer service. They are on time, professional and experienced.

- Josh K

Great Service, Great Technician

- William Adams

Friendly Professional Knowledge Good listener

- Mark Moy

I chose Precision because my neighbor recommended them. He was right, great to work with, and they work with you. I would recommend them to anyone. Great Service and Great Salesman Gabriel. He explained everything to me and I bought in immediately. Precision Garage Door 5 stars!!!

- John Terlinden

I consider the prices to be on the high side, otherwise satisfied with tech and the work performed.

- Joseph Mansueto

Good, reliable service, always were able to fix the problem same day

- Alex Dumitru

Very satisfied. Victor was on time, courteous, efficient, and professional. Can recommend him and the company to anyone.

- Donald Stout

We highly recomend your company. Victor fixed our garage door. He was efficient, knowledgeable, pleasant and professional.

- Rosilen &Nancy Ellis

Really awesome service. Very customer friendly. Got an appointment quickly. The tech was there on time. He explained everything and, once I gave my approval, had the new door keypad installed in no time at all. Lovely guy!

- Sheila Sullivan

Service tech Greg was very professional and thorough when explaining and answering our questions for the project we are looking to do. He was very empathetic and understanding to our needs.

- Gary Sauka

Victor was a very pleasant technician who explained my options and very quickly made the necessary repairs.

- Deborah Mcgrew