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about Precision Garage Door
Precision Garage Door of Lehigh Valleyhas received 605 reviews, averaging 4.88 Stars:
Easton, PA
Reading, PA
I feel when a potential customer calls a business for service. I don’t think it is a good business practices to try and make xx money because a customer is in a crisis. I think any and all cost should be explained prior to the tech arriving at your home. I didn’t like that and honestly I would’ve made other choices if I knew they charge 80.00 to lift a door and a service call fee of 30. I felt like it was a little price gouging because I could’ve applied those funds to repairing my garage door. When I called the professional never informed me of such a fee to lift the door for 80.00. And the tech was training a new guy and I stood in the freezing cold waiting for 15 minutes until he explained to the trainee what to do on a job ( pricing for cable, cost of drums, wires, 7 ft door vs. a 8 ft door) I had to say politely can you do this in your truck or outside. Thanks Not satisfied
- Mary Little
Bethlehem, PA
I choose Precision since I got there flyer in the mail. They were great 5 stars. They arrived when they said they would and answered all my questions. The repair men were very professional.
- Peter Sands
Easton, PA
Tom arrived just a few minutes after the appointment time, did a thorough evaluation of our door, gave us a fair estimate and had the repairs completed, all within an hour! Amazing!
- Valerie Hollingsworth
Mount Bethel, PA
Technician was very professional very courteous very understanding answered all questions that I had give you 10 stars or 100. Used your guys at a family house jersey shore.
- Robert Lindsay
Product:
Manager: Thomas Schray
Hellertown, PA
Arrived on time. Was very professional. Explained everything, very nice.
- Charles Davenport
Easton, PA
Excellent service. Very knowledgeable and efficient. On time and on target with very reasonable pricing. I will definitely use Precision whenever I need garage door service.
- Sheila Sullivan
Easton, PA
Really great service. Came out and replaced as soon as possible.
- Brian Heath
Easton, PA
Very professional courteous and fast response Tom was wonderful recommend to anyone !!
- Grace Maragulia
New Tripoli, PA
Garage door unable to close, called for repair and they were able to repair the next day which pleased me secondary to home security. He explained a package before diagnosing what was wrong. Closed the door then showed me what was wrong with the door. I had two springs each previously replaced and I was informed that the springs were too strong for my door, they needed replaced and I saw on cable was not safe so he recommend replacing both and all the rollers. So I took his word. All installed.
- Tracy Kelly
Reading, PA
The company that I purchased my garage door from originally was very unresponsive and actually rude when I had a problem. I have had Precision do all of my service work ever since. They have gone out of their way to help me resolve problems over the phone so I didn't have to pay the service fee. And when I did need them to come out, they were unbelievably prompt in showing up to address my issue. I wish I had purchased the door from them initially and will certainly contact them if I need to purchase another in the future!
- Linda Coller
Easton, PA
This is the second time that I have used Precision. Both times, I have been 100% satisfied. Tom came both times...very polite and pleasant and knowledgeable!
- Sue Pappas
Emmaus, PA
I love my new garage door. Everything about it is perfect and what I had hoped for. I love the color, hinged accents and the beautiful sun ray windows. The workers showed up on time and were polite, courteous, and cleaned everything up when the job was finished. I would not hesitate to use them again or recommend them to anyone else. Save yourself a headache and disappointment. Next time you need your garage door repaired or replaced call Precision Door Service.
- Carol Flannery
Easton, PA
Five stars! The installers were polite, personable and knowledgeable. They recommended certain products/repairs, giving me information and alternatives. They answered all my questions which allowed me to make an informed decision. They were neat and cleaned up after themselves. Based on my experience, I would highly recommend them.
- David Weiss
Easton, PA
I found the web site to be very impressive matched only by the service provided. I spoke with a "human being" when I made my initial call. They confirmed the appointment and gave me the name and picture of the technician who would be handling my service call. The technician called me from the road to tell exactly when he would arrive. Repairs and an inspection were made in a timely fashion. In today's world of speaking through answering "prompts", this was a unique and pleasurable experience.
- Bob Buchanan
Easton, PA
Very professional, punctual, efficient and courteous. The entire process was explained thoroughly.
- Mike Reilly
Product:
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Tom and his trainee were professional and courteous. They explained everything and completed the work in a timely fashion. I was very satisfied. I would rate the experience as a 5.
- James Powell
Easton, PA
This was the 2nd door you installed for us and once again the technician was friendly, knowledgeable and proficent. He gets an A+ in my book
- Chuck Root
Bethlehem, PA
Tom and Damon were professional and helpful (and on time!). I would absolutely recommend them to anyone looking for assistance.
- Joe Flannery
Easton, PA
Very professional well mannered and on time
- Bill Stankavish
Bethlehem, PA
$30 service call fee should not be charged when paying the $89.99 hourly labor rate.
- James Deiter
Fogelsville, PA
Joe did a great job fixing our garage door. I love that he assessed the damage to the door and gave 3 scenarios for us to consider. The work was completed efficiently and with care.
- Sarah Harshman
Northampton, PA
Technician arrived at the time specified and was very professional and friendly. He was able to adjust the problem quickly and got my garage door back to working smoothly. This is the third time I had Precision Door do work at my home, and I highly recommend them!
- Michele Slane
Easton, PA
I found you on the internet. Joe who came to do the repair was pleasant and explained everything. Very knowledgeable. Had a good print put of what was done and a concern in the future.pleasant about pets. Will use your business again. Reasonable pricing.
- Evelyn Thorborg
Coopersburg, PA
They came out the same day as I called. Didn't try to sell me more than I need it. Joe was very polite and had the repair done more quickly than he estimated.
- John Hart
Whitehall, PA
Came same day I called and it was a Saturday. Tom explain to me all the options and was glad i went to the torsion system. Work was done to perfection. Will use Precision again when my other spring brakes. I will also recommend to others.
- Fran Felchock
Allentown, PA
Precision Door is absolutely excellent. Keith answered pleasantly and responsively when I called to report my malfunctioning door opener. He offered me some troubleshooting advice on the phone. When that failed he scheduled a service rep. visit to solve the problem. Tom came to my home at the conveniently scheduled time. He shared his analysis and offered me several solutions. I selected a new opener. Tom installed it to my satisfaction. It works well. I appreciate it and the great service by Precision Door!
- Thomas Frantz
Bethlehem, PA
Thanks to Angel and Eddy for great customer service with my two new door installation. They were on time, professional and diligent with every part of the installation, as well as great communication with my questions. I highly recommend Precision Doors for your garage door needs. Thank you again!
- Paul Williams
Product:
Bethlehem, PA
My garage door spring broke on Saturday evening, trapping both cars in the garage. I called another company that I had used before that offered "emergency" service but the earliest they would come was Monday afternoon. I took a chance and called Precision at 5:30 PM and Joe was on the job by 6:15 PM. I will definitely use Precision again.
- Ed Ritter
Product:
Reading, PA
Very Professional service but was over scheduled to complete work but went up and beyond to get the job done.
- Brian Mintzer
(610) 477-1782
(610) 477-1782(610) 477-0422
(610) 477-0422(610) 502-3063
(610) 502-3063(610) 477-3827
(610) 477-3827License
License #120079
Quick, efficient and honest. We'll need to replace our garage door in the near future and will definitely be using them to install.
- Erin OConnors