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Thomas Schray
Tech ID#: 5
Reviews: 98
Average: 4.87 stars

Thomas Schray

Manager
Thomas Schray has received 98 reviews, averaging:

Thomas Schray's Bio:

GM of the Lehigh Valley Franchise, Tom hails from Bethlehem. He is married and the proud father of five kids. Tom spent the 18 years in Japan, starting two companies. He is committed to complete and outstanding customer service. For fun, he plays soccer and charades with his family, hikes and flies paragliders when conditions at home and in the sky permit.
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service, called at 3:45 on Saturday and my Springs were fixed in less then two hours. Tom did a great job and was very professional. Thank you!
Lori Barbera
Service Provided:
Broken Garage Door Spring Repair
Date: 01/28/2020
Garage Door Repair
,
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Tom did a great job, on time, professional, explained my options. Went above and beyond. I would definitely use Precision again.
Jim Cricellaro
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Tom did a very professional job of explaining what needed to be done to fix our garage door. The only comment I have is, it would have been nice to use the senior discount plus the $15.00 coupon, since anyone can use the $15.00 coupon, seniors then don't get to use the senior discount. Springs , rollers and cables were replaced.
Joan Kelly
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

everthing good
robert chambers
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Unbelievable service! I was on a tight schedule and the two men, Tom and the "new guy" Greg, were prompt, professional and personable. They came exactly when they said that they would and finished precisely on time for me to get to an appointment. Their professionalism in explaining all of my options without pressuring for the costliest option was greatly appreciated. I cannot recommend them highly enough and would not hesitate to use them again or recommend them to friends.
Len Bandala
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

VERY POLITE AND PROFESSIONAL WERE ABLE TO HELP US THE SAME DAY.
Hector Pinto
Service Provided:
Garage Door Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I got in my car to go to work and the garage door wouldn't open more than 6 inches. I had no idea what was going on so I went where every other homeowner goes...Youtube! When I realized this wasn't a simple fix I found Precision Door and was impressed by the service. They took all of my information, gave me a quick appointment, Tom called to let me know his eta, and arrived as promised. He gave full explanations about the issue, didn't over sell me on anything, told me about the website coupons, and completed the job within an hour. Super friendly, professional, and knowledgeable. Would definitely reccomend this company for upgrades or emergency services. Thank you Tom & Precision!!
Kimberly Reese
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

This is a great family owned business, that takes pride in there work. I had them install garage doors at my home in Bethlehem along with my home in the Pocono’s. I couldn’t be happier with the installation and the quality of the materials they used. I would recommend them to anybody looking for good pricing and quality work!
James Deiter
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Tom: Thank you for being prompt, being professional and doing a wonderful job!
Christina
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

A Precision rep came out to measure for new garage doors. When I asked a few questions, he said he didn't have much time but would send an estimate by email. I never received anything.
Jody Hall
Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Your website stood out well explaining in full detail what you do. This is important because garage door repairs are not something that is thought about much of the time. I did not know where to turn. The service man, Tom, was extremely polite and knowledgeable. He knew exactly what he was doing. He was able to explain in full detail what the problem was and how he would fix it. It may be the best "home repair service" I have ever had. I highly recommend Precision to anyone for their overhead door needs. Feel free to contact me directly.
Scott Krewatch
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very knowledgeable and thorough. Explained all aspects of replacement and operation. Fairly priced. When asked, offered available options for future door replacement. Would recommend for any garage door related installation or service.
Joe D.
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Knowledgeable. Wanted me to know everything he was doing and why.
Ronald Capers
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service both on the phone and at install. Knowledgeable, courteous, and complete satisfaction.
russell grube
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Found them when I went online and it was a good decision on my part. They worked with my schedule and came when it was convenient for me and the service tech was excellent. Tom was very friendly and listened to what I needed and made a few suggestions and explained the process thoroughly. I took his advice and have no regrets. Hopefully I will not need another repair for a long time but when I do, they are the one I will call. A+ all the way.
Barbara Lehr
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Received coupon from money Mailer
Gisun Ahn
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Good job. Courteous worker.
Peter Mastrogiacomo
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We are so glad we called Precision Door repair. Our garage door is used so often that a broken spring early on a Saturday morning was an emergency to us. Our phone call was answered immediately, scheduled quickly and repaired professionally. I will certainly plan to use Precision again for our garage door maintenance.
Sandy Gackenbach
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Tom and Jeff are OUTSTANDING! Very professional, knowledgeable and care about their work. Thank you so much. I will definitely use this company service again..I highly recommended.
Alti from Easton
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Did a great job. Very nice employees.
Charles Buttner
Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

monday after easter my garage door went on the fritz.so i called my garage door co .they said someone will call you in the morning. so morning came and i called them and they said thurs they can come.that didnt work.i called precision door service,in1hour and 45 min a 2 very nice workers showed up looked at problem and advised me of cost.the job was done very clean finish up and answered all my questions.i now have a new door co.also beth was great with follow up and call back great service jack l.
Jack Locorriere
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Came the same day I called. Very nice and got door working. Did not push to upgrade only gave suggestions. Would totally use again
barbara crisman
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service, quick and easy to work with. Would highly recommend.
Brian C.
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very fast and super affordable!
Melissa K.
Service Provided:
Garage Door Repair
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great job by Tom and helper. Could not have been better.
George B.
Service Provided:
Garage Door Opener Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Tom Schray was outstanding! Very professional, very timely, and very honest. The work was done the same day, and I’m thoroughly impressed with the new system.
Brian L.
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We saw your advertisement in the Notre Dame church bulletin and decided to give your business a chance. We’re glad we did! We called this morning and were thrilled that a service person was able to come today. Tom, our technician, was very professional and knowledgeable. He explained everything to us . He also was a superb teacher/instructor to his young trainee. Tom was very patient and thorough as an instructor. We are pleased with the work that was completed today. I We will certainly recommend Precision Door Service to our family and friends!
Michael K.
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Tom explained everything that needed to be replaced. He was very polite and friendly! He did a excellent job!!! I will definitely recommend your company to my family and friends!
Bernie Riccardo
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Service call prompt Options fully explained Installation excellent Satisfied most definitely
larry jasorka
Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My daughter had Precision Doors in Florida and was pleased with there work. She called for my repairs.
Helen Trexler
Service Provided:
Garage Door Repair
Product:
Opener
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