Precision Logo
1(888) 302-3255
Call Now! 1(888) 302-3255
Thomas Schray
Tech ID#: 5
Reviews: 110
Average: 4.88 stars

Thomas Schray

Manager
Thomas Schray has received 110 ReseƱas, reviews.averaging:
1 2 3 4 5

Thomas Schray's Bio:

GM of the Lehigh Valley Franchise, Tom hails from Bethlehem. He is married and the proud father of five kids. Tom spent the 18 years in Japan, starting two companies. He is committed to complete and outstanding customer service. For fun, he plays soccer and charades with his family, hikes and flies paragliders when conditions at home and in the sky permit.
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I called on a Friday and had a repairman scheduled the very next day. I had the opener and spring replaced. Technician Chris called ahead to inform me of his arrival time. Chris was very congenial and very efficient. He thoroughly explained all aspects of the repair and operation of the equipment. Five stars to Chris!!
Billie Horton
Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I chose Precision from the webpage because they offered same day service. I called Sunday evening and to my surprise, the phone was answered. I did not require emergency service, so an appointment for Monday was made.
Pam Phillippe
Service Provided:
Garage Door Opener Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

This is the second time I called them, this time I called them at 8 am on a Saturday, they were at my house around 9. The service guy looked it over and found my spring had broken, they gave me a quote on the spot, I would recommend them
Keith Fritz
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Made the initial call to Precision Door on a Sunday (!) morning about 7:30; by 12:30p my garage door was up and running smoothly. This after the door was jammed (10p/Sat) and stuck in the halfway position. Damage was such that door could not be secured manually and temps were below zero. Tech Chris arrived and installed Hi cycle end bearing plates. The house was empty but he kept me posted (by phone) of progress. Tom was also most helpful. A very stress free experience. Admire their professionalism. One positive take away: speaking to a real person when the first call was made. I recommend Precision Door for all your garage door needs.
Thomas Guinan
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Chris was my installer, he did fantastic work in a timely manner. Definitely recommend.
Bryce Weidlick
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I choose Precision Door on a recommendation from Bill Sheridan. He was a DJ on 99.9 The Hawk and boy am I glad I did. What professionals and the job was meticulous. Even did some extra work to make it better. Really like this company and would recommend them to anyone needing door service or new doors. 5 Stars
Michael Lotito
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision doors seems like a very reputable company. High quality product at an affordable price. Your sales representative Tom was very knowledgeable and friendly and educated. He listened and suited our needs quite nicely. We are looking forward to our garage door installation. Thank you, the Rusciano’s.
Mike Rusciano
Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

They came within a day after our garage door crapped out on us, Tom came and fixed the problem and we are extremely happy with the results, thanks again
Casey Rinehimer
Service Provided:
Garage Door Opener Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I highly recommend Precision Garage Doors for any garage door installation or opener sales and service. Angel installed new Harmon insulated garage doors in our house and the installation was very good. When it came time to install openers there were some challenges due to a low hanging obstruction containing some A/C duct work in one part of the garage. Tom from the Bethlehem location was able to think outside the box and with some clever ingenuity and determination he was able to install openers on all of our doors which work great. Tom and Victor did an excellent job with the installation. They showed up on time, worked hard the entire time they were there and cleaned up everything when they were finished. Tom didn't leave until he was sure everything was functioning properly, took the time to go over the operation features of the door openers with me and explain the WiFi features. All in all a great experience. They understand garage doors and understand customer service. As a result of Tom and his colleagues efforts I would not hesitate to recommend their services to anyone in need of garage doors or openers in the future
Craig
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Outstanding service from the moment they answered the phone through Job completion. Efficient, highly affordable, and so very friendly. Even offered several printed estimates of various options to complete the project. Highly recommend Precision Door.
Matt Bayly
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was fortunate to have Tom responding to my service call right on time. Tom is OUTSTANDING! He is very professional, a true genius and cares about his work and reputation. He brings significant value to your company. I will definitely use this company service again and I highly recommend it to others. I am very grateful. M. Kavehrad (http://crkckav.com/facstaff/kavehrad/index.html)
Dr. Mohsen Kavehrad
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

From the sale to the service, the experience was amazing! So I strongly recommend that you reach out to this provider (Precision) for all of your garage door needs!
Carl Lee
Service Provided:
Install Garage Doors
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service, called at 3:45 on Saturday and my Springs were fixed in less then two hours. Tom did a great job and was very professional. Thank you!
Lori Barbera
Service Provided:
Broken Garage Door Spring Repair
1 2 3 4 5 Date: 01/28/2020
Garage Door Repair
,
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Tom did a great job, on time, professional, explained my options. Went above and beyond. I would definitely use Precision again.
Jim Cricellaro
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Tom did a very professional job of explaining what needed to be done to fix our garage door. The only comment I have is, it would have been nice to use the senior discount plus the $15.00 coupon, since anyone can use the $15.00 coupon, seniors then don't get to use the senior discount. Springs , rollers and cables were replaced.
Joan Kelly
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

everthing good
robert chambers
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Unbelievable service! I was on a tight schedule and the two men, Tom and the "new guy" Greg, were prompt, professional and personable. They came exactly when they said that they would and finished precisely on time for me to get to an appointment. Their professionalism in explaining all of my options without pressuring for the costliest option was greatly appreciated. I cannot recommend them highly enough and would not hesitate to use them again or recommend them to friends.
Len Bandala
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

VERY POLITE AND PROFESSIONAL WERE ABLE TO HELP US THE SAME DAY.
Hector Pinto
Service Provided:
Garage Door Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I got in my car to go to work and the garage door wouldn't open more than 6 inches. I had no idea what was going on so I went where every other homeowner goes...Youtube! When I realized this wasn't a simple fix I found Precision Door and was impressed by the service. They took all of my information, gave me a quick appointment, Tom called to let me know his eta, and arrived as promised. He gave full explanations about the issue, didn't over sell me on anything, told me about the website coupons, and completed the job within an hour. Super friendly, professional, and knowledgeable. Would definitely reccomend this company for upgrades or emergency services. Thank you Tom & Precision!!
Kimberly Reese
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

This is a great family owned business, that takes pride in there work. I had them install garage doors at my home in Bethlehem along with my home in the Pocono’s. I couldn’t be happier with the installation and the quality of the materials they used. I would recommend them to anybody looking for good pricing and quality work!
James Deiter
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Tom: Thank you for being prompt, being professional and doing a wonderful job!
Christina
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

A Precision rep came out to measure for new garage doors. When I asked a few questions, he said he didn't have much time but would send an estimate by email. I never received anything.
Jody Hall
Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Your website stood out well explaining in full detail what you do. This is important because garage door repairs are not something that is thought about much of the time. I did not know where to turn. The service man, Tom, was extremely polite and knowledgeable. He knew exactly what he was doing. He was able to explain in full detail what the problem was and how he would fix it. It may be the best "home repair service" I have ever had. I highly recommend Precision to anyone for their overhead door needs. Feel free to contact me directly.
Scott Krewatch
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very knowledgeable and thorough. Explained all aspects of replacement and operation. Fairly priced. When asked, offered available options for future door replacement. Would recommend for any garage door related installation or service.
Joe D.
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Knowledgeable. Wanted me to know everything he was doing and why.
Ronald Capers
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service both on the phone and at install. Knowledgeable, courteous, and complete satisfaction.
russell grube
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Found them when I went online and it was a good decision on my part. They worked with my schedule and came when it was convenient for me and the service tech was excellent. Tom was very friendly and listened to what I needed and made a few suggestions and explained the process thoroughly. I took his advice and have no regrets. Hopefully I will not need another repair for a long time but when I do, they are the one I will call. A+ all the way.
Barbara Lehr
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Received coupon from money Mailer
Gisun Ahn
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Good job. Courteous worker.
Peter Mastrogiacomo
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We are so glad we called Precision Door repair. Our garage door is used so often that a broken spring early on a Saturday morning was an emergency to us. Our phone call was answered immediately, scheduled quickly and repaired professionally. I will certainly plan to use Precision again for our garage door maintenance.
Sandy Gackenbach
Service Provided:
Broken Garage Door Spring Repair
Next Page