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about Precision Garage Door
Precision Garage Door of Lehigh Valleyhas received 656 reviews, averaging 4.87 Stars:
Bethlehem, PA
Bethlehem, PA
I had ruined previous door
- Richard D.
Bethlehem, PA
Quick service. Reasonable price. Work done efficiently and well. Door working better than before.
- Elia S.
Product:
Easton, PA
We were very pleased with the service. Tom Schray was punctual, polite and professional. He assessed our problem and checked out our garage doors for any additional near term disasters. He provided us with 3 estimates - one for the actual repair. The other 2 estimates were for preventive maintenance services. The choice was ours; there was no pressure.
- Frank S.
Bethlehem, PA
The technician was on time and he was extremely knowledgeable and friendly. He explained how the garage door opener worked along with the outdoor pad and indoor pad. You couldn't have asked for anything better.
- John G.
Product:
Kutztown, PA
technician was very good polite and knowledgeable
- Steve G.
Product:
Alburtis, PA
Quick service, kept me UTD w/ETA. Job completed efficiently and in normal amount of time that I would expect. Not impressed with what I perceive as the upsell... However, I'm at the mercy of my garage door, so in order to avoid taking a chance w/another problem in the near future, I took all the options. My tech told me there was a warranty with what I was repairing so I'm hoping that gets me thru a decent amount of time without having to replace the opener system. Pricing may be a little steep, but I don't have any other company to compare to. I probably could've gotten a whole new system for the amount of $ I spent today. But.... I am completely grateful for the VERY quick response and service so I could use my garage again. Thank you!
- Amanda B.
Bethlehem, PA
My garage door opener failed last evening. I called Precision Door at 8:00 am and Tom Schray was at my house by 10:00 am to evaluate my situation. My opener was 17 years old and the fix was quite iffy considering it's age, I decided to replace it. Tom did a fantastic job in explaining my alternatives and proceeded to perform the work effectively and efficiently. Great job and I will strongly recommend Precision Door to everyone.
- George G.
Allentown, PA
Fast response and repair - up and running in one day. Thank you.
- Paula H.
Product:
Allentown, PA
Tom arrived less that two hours after my emergency call and proceeded to walk me through, A to Z, of what was required to have my garage door back up and operational. Different plans, costs, and products were presented and explained to assist me in making the correct choice. There is much one can take for granted regarding garage doors!. Tom was very professional and to the point. He answered my questions and put my concerns at ease. I would recommend Precision Door (and Tom, personally) to anyone needing help getting their doors repaired or even installing a new one.
- Thomas
Coopersburg, PA
We were extremely pleased with Precision's work on our garage doors. Tom Schray was knowledgeable and thoughtful in diagnosing our problems, and prompt and efficient in performing the work without exceeding the original estimate. We replaced two garage door openers and the pulleys, springs and chains on one of the garage doors. The doors now open and close much more smoothly and quietly. It was a pleasure to work with Tom. We would highly recommend Precision to others
- Penn & Diane H.
Orefield, PA
Tech. Was professional and very polite. Would use again if needed.
- Patrick B.
Bethlehem, PA
Very punctual and professional service. My garage door is now incredibly quiet and smooth after replacing my broken electric opener and some worn out hardware. I followed Tom's advice to replace rather than repair it, which may have cost me more, but initial quality and workmanship looks great.
- Mike B.
Bethlehem, PA
My door spring broke overnight, and they were here the next morning and fixed by noon. Efficient and quick service. Thank you!
- Jennifer Z.
Northampton, PA
Second time I have used Precision Door, this time to replace the garage door. I couldn't be happier with their friendly, prompt response time, fair pricing, and expert installation. Would certainly recommend to family and friends!
- Michele S.
Product:
Bethlehem, PA
Extremely good service. Showed up early, and completed a replacement of a 20 year old opener with a much quieter model. Thank you for the outstanding service.
- Larry C.
Coopersburg, PA
Tom showed up early, and finished when the job was done. Replaced all worn out pieces and left within 2 hours. Thanks much for the help.
- Bryan S.
Macungie, PA
Tried to upsell me even though I told him I sold the house today. Also garage door opener for a two car garage came with only one remote ! That's ridiculous.
- John M.
Thanks for your feedback John. I understand your not wanting to put more money into a house you are selling, but if the door slams down from the Header, it is unsafe and reason your opener broke. This is not an upsell. This is the technicians honest advice.
Kutztown, PA
Tom is great. He was fast, professional, and master at his own craft.
- Don B.
Emmaus, PA
5 Stars! Thank you for an excellent job done! Highly recommend this company ! Their charge for coming out was very reasonable, compared to others ! Their Emergency call rate was half of what I was quoted from another company. The technician explained everything he was going to do and was friendly and not pushy. Thank you.
- Scott M.
Center Valley, PA
Your people were profesionl and they gave me a great job. I would not hesatate to recomend your orginization in the future. Thanks for a job well done.
- Gene S.
Kutztown, PA
Came to repair motor, but saw need for additional work. Stayed until 9PM to0 complete job.
- Randy S.
Randy, Glad we could help.
Product:
Manager: Thomas Schray
Bangor, PA
Could not be more professional and helpful! A great experience!!
- Toni
Glad we could get that car untrapped for you. Tom told me that was the first time he'd had to open the door in that manner.
Allentown, PA
Brian, the general manager, came out on a Sunday from Bucks County, and due to communication issues with another technician, he fixed my door perfectly free of charge. This is truly believing in the quality of work that you provide customers and taking pride in your service. I am grateful that my door is back intact.
- Vicki
Product:
Bethlehem, PA
I called for an emergency repair for a snapped cable. Customer support was professional, and efficient. I called at 7:30 p.m. and the technician was at my door by 8 p.m. The technician, Tom, called in advance and arrived in a professional vehicle. Tom is friendly, and an excellent communicator, and solid technician. He provided options for service, and we were able to arrive at a resolution. We fixed the issues, and at no time was there heavy pressure to spend more than necessary to get my door working. Considering this was an emergency call, well after hours, I feel the rate was fair. The door works again, and I recommend without reservation.
- Tom
Bethlehem, PA
Tom had provided me straightforward answers to my questions and firm pricing information concerning my door opener on my initial telephone call to him. Consequently, I felt comfortable in giving him the work to replace my current opener. His work was outstanding and exceeded my expectations and earning a five-star rating *****.
- Gary Fox
(610) 477-1782
(610) 477-1782(610) 477-0422
(610) 477-0422(610) 502-3063
(610) 502-3063(610) 477-3827
(610) 477-3827License
License #120079
I am so pleased with the prompt service by Tom Schray. He was very professional and might I add, very funny????????????. I didnt realized that my garage door system was so old untill Tom fixed it, it now closes smooth and operates like a brand new garage door. Tom was very patient with explaining how to operates our new remotes and keypad. Thanks Tom????
- Michael D.