Garage Door Repair Reviews in Allentown Area, PA (Page 4)

Victor came within an hour and a half of me calling. He assessed the problem, gave me a quote and finished the repair in about 45 minutes. He lubricated everything and now the door works perfectly and is very quiet.

- John Bury

Job went well and fast and it was a Sunday too. Thanks Chris! You were very informative and professional. Thanks again.`

- richard huszar

Great service. Great communication. Technician Victor explained everything. He was terrific! But I thought the price was really high.

- Steve Ramer

You could come out to service my garage door opener sooner than others I called.

- Fred Meseck

Our garage door decided not to open on a Saturday afternoon. I called Precision and they offered to come out the following day or Tuesday afternoon. It wasn't an emergency so I opted for Tuesday. Chris was our technician who was VERY knowledgeable, friendly and was great with explaining exactly what our problem was and was able to give us a quick fix to get it to work for us. We ended up ordering a new garage door along w/ other parts that wouldn't last much longer, but we probably wouldn't have done that without Chris' assistance & guidance. Hopefully he comes out to replace it in a few weeks. Thank you for being amazing!!

- Allyson Sisson

Things only break at 6 in the morning. Great response and service. Chris was great, replaced a defective spring. Had us back in service by 9:30.

- Rick Leiby

Great company fast service

- Jack Hartrick

Called and Chris was here in 2 hours. He found that new parts were needed.and phoned his office. The parts were delivered in an hour, by Tom (the manager). Prompt service and professional attitudes. Nice to do business with them!

- Merle Cydis

Victor, the tech, was early, diagnosed the problem quickly, offered alternatives, and had everything fixed in a short amount of time. Very pleased. He did a great job. I'd use them again.

- Robert Daneker

Victor came to help with a connectivity issue and was working with Genie for over an hour trying to resolve my problem. He had the patience of a saint and resolved the issue completely.

- Bob Grim

The gentleman was prompt courteous and very good at what he does.

- Larry Stankey

I had Tom from precision garage door out today! He was extremely personable, well spoken, and easy to understand. When I asked a few questions. He answered very honestly and directly, which I appreciate. At the end of the day, we worked very diligently and still spent quite some time here to make sure everything was perfect approximately 2+ hours to completely reset the door on the Friday night when people should be home with their children. I am extremely pleased and would recommend Tom and precision garage door to others.

- Neal Benner

The work was done quickly and with precision as advertised. Victor was very informative and curious and did a great job

- Randy Wagner

This is a great company. From the minute they came to my house in an emergency to diagnose the problem they have been very helpful and efficient. They gave me a fair quote for a brand new insulated garage door and their technicians were very professional. I live in an HOA and Tom for helped me chose a door that matched perfectly with my old one. Thank you so much!!

- Caroline Matu-Moli

Good fast service competent and courteous technician.

- Daniel Sirb

Chris just left and did a great job. Very knowledgeable and personable. Explained my options before purchasing. Installed new opener, key pad, and door rebuild. Explained all new devices before leaving. Would definitely recommend them.

- Jon Squire

Victor came to my house exactly at the time scheduled. He was very professional and answered all of my questions. I also commend him for his patience.

- William Platt

Terrible technician. Didn’t fix the problem. Didn’t attempt to resolve what was wrong with this newly installed garage door. Tried to sell me a $750 garage door opener even though the one I have works fine. Don’t use this company.

- Russell Lande

I actually called another company and left a message, they didnt return our call. We called again the next day and the woman that answered actually sounded annoyed with us. Yes I got your call and if you want service it will be 2 to 21/2 weeks. Saw ad for Precision and called. Beth was very helpful. She said we could have someone in 2 days. We said yes but she texted me later and said someone could come today. The service man Victor was very good.

- Mary Ramundo

I purchased a genie garage door opener. We are very pleased with the product. The technician who installed the product was competent and took the time to explain everything that I needled to know.

- Tony Muir

Quality of work NOT GOOD. Method of approach- Learn more. Customer service- rating 0

- Chandra Surya

This was the second time I used this service. In both instances the service was exactly as advertised and even better. From the initiating phone call through the performance of the actual repairs, everything was done in an outstanding and professional manner. Anyone requiring attention to their garage door should, most definitely, use this service. I know that I will again.

- Jim Stupak

Victor was my service representative. He was very professional and determined my problem right away. His work was skillful and precise. Ib the event I have further needs for repair or new equipment, I will call Precision!!

- Linda Donio

Priced parts at homedepot at 202 dollars .My bill was over 800 dollars Will get somebody else next time.

- Joe Kroboth

Horrible experience. Technician wasn’t experienced at all. Technician didnt have right parts. Technician asked me if I have that part available. Even spoke to manager about the issue and asked if he could come or send different technician to fix the he problem. Manager was very unprofessional.do not recommend anyone to take their service. This first time and it will be my last time to work with them. Very dissatisfied and disappointed.

- Cornelious Gomes

Was extremely pleased with your business and service. Called in and made a service appointment - was made for the next day. Technician was prompted, knowledgeable and a good work ethic. Victor was my technician. Very please with service and would highly recommend. Thank you.

- Richard Shemonsky

Great service! Representative called ahead, was actually early. Explained options clearly and installed new opener, explaining the functionality, asking if I had any questions. Seamless process. Very pleased

- Bob Grim

I called Precision Garage Door shortly before 5:00 and I was greeted with a friendly and professional staff person. I told her what my problem was and she was able to schedule a convenient time the very next day. She also informed me who the tech would be who would make my repair. She further gave me a breakdown of charges and told me the tech would call me when he was enroute to my location. The next day, everything was as described. My tech, Victor, contacted me when he was about 20 minutes out. When he arrived, I knew Victor was my tech because he was in Precision Garage Door uniform and I had been texted a picture of Victor. I showed him what was wrong with the door. He had to replace both cables since one was broken and had to raise the over head door. He told me what he had to do to fix it, about how long it would take, and gave me a price for the repair. I agreed to the price and he immediately began work. He replaced both cables and had them done in about an hour. I am very satisfied with the way I was treated, the professionalism of the office staff, the professionalism and knowledge of my tech, and the price. There is no doubt that if I need another repair, Precision Garage Door will be the company I call and will gladly recommend Precision to my friends. I rate Precision 5 stars without hesitation.

- Terry Andrews

Called in the morning, tech was at my house the same afternoon and installed the opener quickly and professionally Well done.

- Warren Gericke

Things only happen when it’s inconvenient. Precision did the service on an emergency basis. Arrived within 2 hours of my call and completed the job in an hour. Thanks for being there when needed.

- Rick Leiby