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about Precision Garage Door in:
Allentown Area, PA
Precision Garage Door of Lehigh Valleyhas received 240 reviews, averaging 4.84 Stars:
Allentown, PA
Product:
Whitehall, PA
Found issue immediately. Very courteous .
- Fran Felchock
Coopersburg, PA
Had a broken spring that needed to be repaired so I had both replaced. Also had the Genie 2128 installed. The technician was pleasant and provided a quote before I agreed to the work. The work was done well, but from a pricing perspective I feel like it is way over-priced. Generous pricing for the parts would be $500 if purchased retail. The bill was $1300 for a job that was completed in 2.5 hours, putting the labor rate over $300/hour.
- A. Barnes
Allentown, PA
We were really happy and pleased with the service that Andre gave us. He was very knowledgeable and friendly. He answered all of our questions. He was very efficient and made adjustments where needed on the garage door.
- Marjorie & Allen Carroll
Allentown, PA
Not a good experience. Went with Whitehall Door. Your tech was nice. No work was done other than visual check.
- Charles Bartnick
Emmaus, PA
Victor came within an hour and a half of me calling. He assessed the problem, gave me a quote and finished the repair in about 45 minutes. He lubricated everything and now the door works perfectly and is very quiet.
- John Bury
Allentown, PA
Job went well and fast and it was a Sunday too. Thanks Chris! You were very informative and professional. Thanks again.`
- richard huszar
Emmaus, PA
Great service. Great communication. Technician Victor explained everything. He was terrific! But I thought the price was really high.
- Steve Ramer
Coopersburg, PA
You could come out to service my garage door opener sooner than others I called.
- Fred Meseck
Slatington, PA
Our garage door decided not to open on a Saturday afternoon. I called Precision and they offered to come out the following day or Tuesday afternoon. It wasn't an emergency so I opted for Tuesday. Chris was our technician who was VERY knowledgeable, friendly and was great with explaining exactly what our problem was and was able to give us a quick fix to get it to work for us. We ended up ordering a new garage door along w/ other parts that wouldn't last much longer, but we probably wouldn't have done that without Chris' assistance & guidance. Hopefully he comes out to replace it in a few weeks. Thank you for being amazing!!
- Allyson Sisson
Fogelsville, PA
Things only break at 6 in the morning. Great response and service. Chris was great, replaced a defective spring. Had us back in service by 9:30.
- Rick Leiby
Allentown, PA
Great company fast service
- Jack Hartrick
Macungie, PA
Called and Chris was here in 2 hours. He found that new parts were needed.and phoned his office. The parts were delivered in an hour, by Tom (the manager). Prompt service and professional attitudes. Nice to do business with them!
- Merle Cydis
Allentown, PA
Victor, the tech, was early, diagnosed the problem quickly, offered alternatives, and had everything fixed in a short amount of time. Very pleased. He did a great job. I'd use them again.
- Robert Daneker
Macungie, PA
Victor came to help with a connectivity issue and was working with Genie for over an hour trying to resolve my problem. He had the patience of a saint and resolved the issue completely.
- Bob Grim
Allentown, PA
The gentleman was prompt courteous and very good at what he does.
- Larry Stankey
Allentown, PA
I had Tom from precision garage door out today! He was extremely personable, well spoken, and easy to understand. When I asked a few questions. He answered very honestly and directly, which I appreciate. At the end of the day, we worked very diligently and still spent quite some time here to make sure everything was perfect approximately 2+ hours to completely reset the door on the Friday night when people should be home with their children. I am extremely pleased and would recommend Tom and precision garage door to others.
- Neal Benner
Allentown, PA
The work was done quickly and with precision as advertised. Victor was very informative and curious and did a great job
- Randy Wagner
Breinigsville, PA
This is a great company. From the minute they came to my house in an emergency to diagnose the problem they have been very helpful and efficient. They gave me a fair quote for a brand new insulated garage door and their technicians were very professional. I live in an HOA and Tom for helped me chose a door that matched perfectly with my old one. Thank you so much!!
- Caroline Matu-Moli
Coopersburg, PA
Good fast service competent and courteous technician.
- Daniel Sirb
Macungie, PA
Chris just left and did a great job. Very knowledgeable and personable. Explained my options before purchasing. Installed new opener, key pad, and door rebuild. Explained all new devices before leaving. Would definitely recommend them.
- Jon Squire
Allentown, PA
Victor came to my house exactly at the time scheduled. He was very professional and answered all of my questions. I also commend him for his patience.
- William Platt
Product:
Technician: Victor Niyoncuti
Allentown, PA
Terrible technician. Didn’t fix the problem. Didn’t attempt to resolve what was wrong with this newly installed garage door. Tried to sell me a $750 garage door opener even though the one I have works fine. Don’t use this company.
- Russell Lande
New Tripoli, PA
I actually called another company and left a message, they didnt return our call. We called again the next day and the woman that answered actually sounded annoyed with us. Yes I got your call and if you want service it will be 2 to 21/2 weeks. Saw ad for Precision and called. Beth was very helpful. She said we could have someone in 2 days. We said yes but she texted me later and said someone could come today. The service man Victor was very good.
- Mary Ramundo
Allentown, PA
I purchased a genie garage door opener. We are very pleased with the product. The technician who installed the product was competent and took the time to explain everything that I needled to know.
- Tony Muir
Product:
Technician: Victor Niyoncuti
Allentown, PA
Quality of work NOT GOOD. Method of approach- Learn more. Customer service- rating 0
- Chandra Surya
Northampton, PA
This was the second time I used this service. In both instances the service was exactly as advertised and even better. From the initiating phone call through the performance of the actual repairs, everything was done in an outstanding and professional manner. Anyone requiring attention to their garage door should, most definitely, use this service. I know that I will again.
- Jim Stupak
Allentown, PA
Victor was my service representative. He was very professional and determined my problem right away. His work was skillful and precise. Ib the event I have further needs for repair or new equipment, I will call Precision!!
- Linda Donio
Schnecksville, PA
Priced parts at homedepot at 202 dollars .My bill was over 800 dollars Will get somebody else next time.
- Joe Kroboth
Allentown, PA
Horrible experience. Technician wasn’t experienced at all. Technician didnt have right parts. Technician asked me if I have that part available. Even spoke to manager about the issue and asked if he could come or send different technician to fix the he problem. Manager was very unprofessional.do not recommend anyone to take their service. This first time and it will be my last time to work with them. Very dissatisfied and disappointed.
- Cornelious Gomes
(610) 477-1782
(610) 477-1782(610) 477-0422
(610) 477-0422(610) 502-3063
(610) 502-3063(610) 477-3827
(610) 477-3827License
License #120079
I was in the need for 2 new garage door openers, I thought. After viewing the website, I called them on a Sunday evening and got a knowledgeable person to discuss my garage opener options. They sent Andre and Buddy the following morning. As I suspected, Andre needed a few minutes to take a look and understand what was causing the problems and gave me three options to fix. In the end I was very pleased with the rebuild work and the new garage door openers. Their work was very professional, and you can tell they take pride in their craftmanship. Love it when a random contractor choice turns out to be a Home Run!! Recommend this company.
- david farrell