Review:

I feel when a potential customer calls a business for service. I don’t think it is a good business practices to try and make xx money because a customer is in a crisis. I think any and all cost should be explained prior to the tech arriving at your home. I didn’t like that and honestly I would’ve made other choices if I knew they charge 80.00 to lift a door and a service call fee of 30. I felt like it was a little price gouging because I could’ve applied those funds to repairing my garage door. When I called the professional never informed me of such a fee to lift the door for 80.00. And the tech was training a new guy and I stood in the freezing cold waiting for 15 minutes until he explained to the trainee what to do on a job ( pricing for cable, cost of drums, wires, 7 ft door vs. a 8 ft door) I had to say politely can you do this in your truck or outside. Thanks Not satisfied

Review:

The company that I purchased my garage door from originally was very unresponsive and actually rude when I had a problem. I have had Precision do all of my service work ever since. They have gone out of their way to help me resolve problems over the phone so I didn't have to pay the service fee. And when I did need them to come out, they were unbelievably prompt in showing up to address my issue. I wish I had purchased the door from them initially and will certainly contact them if I need to purchase another in the future!

Review:

Very Professional service but was over scheduled to complete work but went up and beyond to get the job done.

Review:

Our prior Garage door service provider is no longer in business, so when my opener died yesterday, I was a little nervous about who to go to. I did some research, found out that a friend has used this company and I called. I love the 24/7 live operator service. Christine was pleasant and scheduled a service appt for today, at a time that worked for me. Today, Leo arrived EARLY and quickly diagnosed the problem, installed the new opener and taught me how to use the new one. All my contact with this company has been pleasant, easy and prompt. Thank you!!

Review:

Eddie was very professional and arrived right on time. He even came out in a snow storm! He explained what he was going to do and the rationale behind it before he started the work. I would not hesitate to use this company again.

Review:

Precision door's emergency service was excellent. They arrived within an hour of placing the phone call to their call center. The technician was very professional in making all the necessary repairs and updates, which included replacing the torsion springs and rollers. I would highly recommend Precision Door Service without hesitation to anyone needing garage door repairs or new installation.

Review:

Very professional and polite service. Fast but not rushed, good quality work. Definitely made us a customer for life.

Review:

Guys were great. Very knowledgeable and able to help me get everything up and running correctly. Great service and would definitely recommend.

Review:

First I must say how much I appreciate your informative website. The repair tech arrived when expected and got right to work to assess the damage. He explained everything in detail and by informing me of wear on existing parts, he let me decide the extent of the repair. Best of all, he didn't try to sell me on something I really didn't need. The price of the service was within the boundaries of my expectations and I would certainly recommend Precision to others.

Review:

Leo from Precision Door showed up promptly at 12:30, as promised by the call center. He inspected our garage door opener and made recommendations, explaining the costs of several options. He was extremely professional, friendly and knowledgeable, and I never felt any pressure to purchase anything. Once I made my decision he got right to work doing the repairs I had requested-and finished in about an hour! I am very impressed with Leo and Precision Door and recommend them to everyone!

Leslie, Thank you so much for your feedback. Great Service is the way we differenciate ourselves from lowball big box stores and the like. Always nice to see someone notices.

Review:

Excellent! Only one disappointment... Anticipating only opener repair/replace I wish the coupon for door repair was reminded/pointed out/utilized.

Review:

technician was very good polite and knowledgeable

Review:

Tom is great. He was fast, professional, and master at his own craft.

Review:

Came to repair motor, but saw need for additional work. Stayed until 9PM to0 complete job.

Randy, Glad we could help.