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The technician was respectful and informative.

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I actually called another company and left a message, they didnt return our call. We called again the next day and the woman that answered actually sounded annoyed with us. Yes I got your call and if you want service it will be 2 to 21/2 weeks. Saw ad for Precision and called. Beth was very helpful. She said we could have someone in 2 days. We said yes but she texted me later and said someone could come today. The service man Victor was very good.

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These guys are great! I had a garage door issue, they came over and fixed it the next day! Victor did a nice job putting in the new system. The old one was over 20 years old and finally broke. I recommend Precision

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I purchased a genie garage door opener. We are very pleased with the product. The technician who installed the product was competent and took the time to explain everything that I needled to know.

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Mike was the person who repaired a garage door problem for me. He only did what was needed but replaced other pulleys when I asked him to. Enjoyed meeting him & was totally satisfied with the work performance. Will call on Precision Door in the future if the need arises. Mike is a good ambassador for your company.

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Quality of work NOT GOOD. Method of approach- Learn more. Customer service- rating 0

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Victor was on time and professional. He accessed and fixed the problem quickly. He also explained what was the problem with the door. I will continue using their service and recommend them to anyone

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This was the second time I used this service. In both instances the service was exactly as advertised and even better. From the initiating phone call through the performance of the actual repairs, everything was done in an outstanding and professional manner. Anyone requiring attention to their garage door should, most definitely, use this service. I know that I will again.

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Victor was my service representative. He was very professional and determined my problem right away. His work was skillful and precise. Ib the event I have further needs for repair or new equipment, I will call Precision!!

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My neighbor recommended your company. I called on a Friday and the installation was done the following day. The technician Chris was nice, quick and he did an awesome job.

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Priced parts at homedepot at 202 dollars .My bill was over 800 dollars Will get somebody else next time.

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Timely, professional, efficient service call, but the markup for 2 torsion springs was near 300% ($295 each compared to $200 per pair online- including warranty. Lesson learned- purchase materials in advance, and then contract with local business for help with installation. $780 to replace 2 springs was a shock!

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Horrible experience. Technician wasn’t experienced at all. Technician didnt have right parts. Technician asked me if I have that part available. Even spoke to manager about the issue and asked if he could come or send different technician to fix the he problem. Manager was very unprofessional.do not recommend anyone to take their service. This first time and it will be my last time to work with them. Very dissatisfied and disappointed.

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Was extremely pleased with your business and service. Called in and made a service appointment - was made for the next day. Technician was prompted, knowledgeable and a good work ethic. Victor was my technician. Very please with service and would highly recommend. Thank you.

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Great job excellent service technician

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Great service! Representative called ahead, was actually early. Explained options clearly and installed new opener, explaining the functionality, asking if I had any questions. Seamless process. Very pleased

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Victor did an excellent job replacing my pulleys and cables. He also installed missing bolts that he saw as a customer service gift. He was timely, full of advice, and worked to keep my charges low. Happy customer.

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Precision Door is a great company to work with, they assisted me with my project's needs and provided a fair price. Their customer service is excellent.

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I called Precision Garage Door shortly before 5:00 and I was greeted with a friendly and professional staff person. I told her what my problem was and she was able to schedule a convenient time the very next day. She also informed me who the tech would be who would make my repair. She further gave me a breakdown of charges and told me the tech would call me when he was enroute to my location. The next day, everything was as described. My tech, Victor, contacted me when he was about 20 minutes out. When he arrived, I knew Victor was my tech because he was in Precision Garage Door uniform and I had been texted a picture of Victor. I showed him what was wrong with the door. He had to replace both cables since one was broken and had to raise the over head door. He told me what he had to do to fix it, about how long it would take, and gave me a price for the repair. I agreed to the price and he immediately began work. He replaced both cables and had them done in about an hour. I am very satisfied with the way I was treated, the professionalism of the office staff, the professionalism and knowledge of my tech, and the price. There is no doubt that if I need another repair, Precision Garage Door will be the company I call and will gladly recommend Precision to my friends. I rate Precision 5 stars without hesitation.

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Called in the morning, tech was at my house the same afternoon and installed the opener quickly and professionally Well done.

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Although there were some scheduling mistakes, the work performed was perfect and the service members were professional.

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Things only happen when it’s inconvenient. Precision did the service on an emergency basis. Arrived within 2 hours of my call and completed the job in an hour. Thanks for being there when needed.

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Stellar customer service . Hope & Deb are fabulous. I had to reschedule my appointment one day before it was scheduled. A new appointment was offered, same day as I called & within an hour Victor was at my home . He was professional & knowledgeable, in addition he programmed my new garage door opener with my vehicle , which was a great help. Very satisfied customer, will refer Precision Door to my neighbors & friends

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Repair was done quickly and correctly. Seemed a bit pricey

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Precision was recommended to us. We’ve used their services twice so far (the latest for opener replacements) and have been pleased with their quick response and friendly, knowledgeable technicians.

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Be prepared to be impressed! Called Precision in the morning, Victor showed up earlier than the appt window and made quick work out of my damaged system by replacing the opener head, some pulleys, a hinge and some rollers and my door has never worked so well! Thanks Precision!

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Excellent service with very capable tech. Came out on short notice and completed job in short time.

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came quickly to resolve a broken garage door. Was here in two hours. Technician was professional and did a great job. Highly recommended.

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Precision installed a garage door for us and they did a fantastic job. The installers also fixed an issue we had with our opener. We have a higher quality door that makes significantly less noise as it opens and closes. I recommend Precision for any of your garage door needs.

Review:

Precision door is the kind of company customers want to work with. I had an issue with my garage door opener, where it was opening and closing the garage door on its own. I called Precision Door and the issue was taken care of within the hour. Craig, the one I spoke to on the phone was helpful and friendly. Gabe, the tech who came out to my house at the end of his work day, was friendly and knowledgeable. We was able to fix the issue within 5 minutes!! Consider Precision Door for all your garage door needs and you will not be disappointed!